Office Support Staff / Office Boy – Key Result Areas (KRAs)1. Office Maintenance
- Ensure the office premises are clean, organized, and presentable.
- Maintain cleanliness of workstations, meeting rooms, pantry, and common areas.
- Report maintenance issues promptly.
2. Tea, Coffee & Drinking Water Service
- Prepare and serve tea, coffee, and drinking water to employees, management, clients, and visitors in a timely and courteous manner.
- Ensure drinking water dispensers/bottles are always filled and available.
- Maintain cleanliness and hygiene of cups, glasses, trays, and pantry utensils.
- Ensure refreshments are served during meetings as required.
3. Pantry Management
- Maintain cleanliness and hygiene of the pantry area.
- Monitor and replenish pantry supplies such as tea, coffee, sugar, milk, disposable cups, tissues, and other consumables.
- Ensure pantry equipment is clean and in working condition.
4. Document & File Handling
- Deliver and collect documents within the office.
- Assist with photocopying, printing, scanning, filing, and binding.
- Maintain confidentiality of official documents.
5. Courier & Mail Management
- Handle incoming and outgoing courier, mail, and parcel services.
- Deliver documents to banks, government offices, clients, or vendors as assigned.
- Maintain courier records and acknowledgements.
6. Visitor & Meeting Support
- Welcome and assist visitors.
- Prepare meeting rooms before meetings.
- Arrange tea, coffee, water, and refreshments for meetings and guests.
7. Office Inventory Support
- Monitor stock of stationery, pantry items, and housekeeping supplies.
- Inform the administration team about replenishment requirements.
- Assist in receiving and organizing office supplies.
8. Administrative Support
- Assist the Administration team with day-to-day office activities.
- Support office events and internal meetings.
- Perform additional tasks assigned by management.
9. Timeliness & Discipline
- Maintain punctuality and regular attendance.
- Complete assigned tasks within the required timelines.
- Follow office rules, discipline, and professional behavior.
10. Safety & Compliance
- Follow company safety, hygiene, and security guidelines.
- Handle office assets responsibly.
- Report any safety hazards or incidents immediately.
Key Performance Indicators (KPIs)KPITarget/MeasurementTea/Coffee & Water ServiceTimely service to employees, clients, and visitorsPantry Hygiene100% cleanliness maintainedOffice CleanlinessDaily completion as per checklistMeeting Room Readiness100% before scheduled meetingsDocument & Courier HandlingTimely and error-freeInventory AvailabilityNo stock shortagesTask Completion100% within assigned timelinesAttendance & PunctualityAs per company policyVisitor SupportPositive feedback from employees and guestsComplianceZero policy or safety violations
Pay: Up to ₹10,000.00 per month
Benefits:
Work Location: In person
