Desktop Support
Troubleshooting
Configuration
- Coordinate with internal teams and government department representatives for issue resolution.
- Track open tickets and ensure closure within defined SLAs and performance metrics.
- Handle tickets and respond back to customer queries and provide accurate information or troubleshooting steps over tickets.
- Log all incidents, service requests, and interactions in the ticket management system.
Pay: ₹17,000.00 - ₹20,000.00 per month
Education:
Experience:
- Desktop support: 1 year (Required)
Work Location: In person
