- Provide day-to-day IT support to corporate office, warehouse, and e-commerce teams.
- Manage IT asset allotment, tracking, periodic audits, and collection of laptops, desktops, POS equipment, and other IT assets, ensuring proper documentation and accountability.
- Troubleshoot hardware, software, network, Wi-Fi, printers, laptops, and system issues.
- Manage and support POS systems, billing machines, payment terminals, and other retail technology.
- Coordinate with external vendors for IT infrastructure, internet, CCTV, POS, and technical support.
- Manage user accounts, system access, software installations, and IT asset tracking.
- Support basic IT security, backups, antivirus, and system updates.
- Maintain IT documentation and ensure timely resolution of support tickets.
Job Requirement:
- 1–4 years of experience in IT Support / Helpdesk.
- Good knowledge of Windows, MS Office, networking, hardware, and troubleshooting.
- Retail/POS or e-commerce experience preferred.
- Strong communication, problem-solving, and vendor coordination skills.
- Ability to support multiple locations in a fast-paced environment.
Pay: ₹300,000.00 - ₹500,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
