Job Description – Subject Matter Expert (SME) – UK Market
Role Summary:
The Subject Matter Expert (SME) – UK Market will provide expert guidance on UK admissions processes, university requirements, and student application management. The role involves supporting team members, resolving complex cases, ensuring process accuracy, and driving quality standards.
Key Responsibilities:
- Serve as the primary point of contact for UK market-related queries.
- Support and mentor team members on admissions and application processes.
- Review applications to ensure accuracy and compliance.
- Handle escalations and provide solutions for complex cases.
- Conduct training sessions and share process updates.
- Stay updated on UK university requirements and industry changes.
Requirements:
- Bachelor's degree in any discipline.
- 3+ years of experience in UK admissions, student recruitment, or international education.
- Strong knowledge of UK higher education and admissions processes.
- Excellent communication, problem-solving, and stakeholder management skills.
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
