Job Title: Tele caller – Parent Coordination (College)
Location: Jayanagar 7th block, Bangalore
Employment Type: Full-Time
Job Summary:
We are looking for an experienced and dedicated Tele caller to handle communication with parents for our college. The role involves making a high volume of daily calls (100–150 calls) for follow-ups, information sharing, and coordination.
The ideal candidate should have prior experience in tele calling, customer support, or sales roles, with strong communication and relationship management skills.
Key Responsibilities:
Make 100–150 outbound calls daily to parents for updates, follow-ups, and communication
Handle inbound calls and respond to parent queries professionally
Provide accurate information about college activities, admissions, schedules, and updates
Maintain records of all calls and interactions in CRM or tracking systems
Ensure timely follow-ups and proper closure of conversations
Build and maintain a positive relationship with parents
Coordinate with internal departments for resolving querie
Maintain call quality, professionalism, and empathy in all interactions
Eligibility Criteria:
Minimum 8months - 1.5 years of experience in telecalling, customer support, or sales
Experience in handling high call volumes
Any graduate (preferred)
Skills & Competencies:
Excellent communication and interpersonal skills
Strong convincing and relationship-building ability
Ability to handle high call volumes efficiently
Good listening and problem-solving skills
Basic computer knowledge (Excel, CRM tools)
Patience, professionalism, and positive attitude
Preferred Qualifications:
Experience in education / college environment
Multilingual communication skills (English + regional language preferred)
Ability to handle parents and sensitive conversations effectively
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
