Hindi Customer Care Executive
Institute of Banking Studies IBS is hiring Hindi Customer Care Executives for our office at SS Kovil Road, Thampanoor, Thiruvananthapuram.
Job Responsibilities
Handle inbound and outbound customer calls in Hindi
Respond to enquiries through phone, WhatsApp, and email
Explain banking courses, fees, and admission procedures
Follow up with prospective students and maintain customer relationships
Resolve customer queries professionally
Update customer details in CRM or Excel
Eligibility
Graduate in any discipline
Excellent spoken Hindi is mandatory
Basic English communication skills
Computer knowledge in MS Office, Email, WhatsApp, and Excel
Freshers and experienced candidates are welcome to apply
Skills Required
Excellent communication and interpersonal skills
Customer focused attitude
Strong follow up and convincing skills
Ability to work in a team
Salary
18000 to 30000 per month plus incentives
Job Type
Full Time
Work Location
SS Kovil Road, Thampanoor, Thiruvananthapuram, Kerala
Apply Now
WhatsApp your CV to 7592000796
Pay: ₹15,000.00 - ₹30,000.00 per month
Application Question(s):
- please share your Hindi background
Education:
Language:
Work Location: In person