Job Title: Office Administrator
Company: Zeal Academy, A Division of UPSKI International Pvt. Ltd.
Location: Kochi, Kerala
Employment Type: Full Time
About Zeal Academy
Zeal Academy is a leading overseas healthcare education and career support organization specializing in coaching for international licensing examinations for pharmacists and dentists. We also provide end to end support for overseas registration, internships, and migration pathways.
Job Summary
The Office Administrator is responsible for ensuring the smooth day to day operations of the office. This role involves administrative support, student coordination, document management, customer service, and assisting different departments to maintain an organized and efficient work environment.
Key Responsibilities
Office Administration
- Manage daily office operations and administrative activities.
- Maintain office supplies and coordinate purchases when required.
- Organize files, records, and confidential documents.
- Handle incoming calls, emails, and correspondence professionally.
- Coordinate meetings, appointments, and office schedules.
Student Support
- Assist prospective and existing students with general enquiries.
- Maintain accurate student records and documentation.
- Support the admissions and enrollment process.
- Coordinate classroom schedules and student communications.
Documentation & Compliance
- Prepare and verify student documents.
- Maintain digital and physical records.
- Ensure documents are properly organized and easily retrievable.
Coordination
- Coordinate with academic counselors, trainers, marketing, and management.
- Support event planning, seminars, and student orientation programs.
- Follow up with students regarding pending documents and payments.
Accounts Support
- Prepare invoices and receipts.
- Record daily expenses and basic office transactions.
- Coordinate with the accounts department for documentation.
General Administration
- Maintain cleanliness and organization of the office.
- Ensure office equipment is functioning properly.
- Perform other administrative duties assigned by management.
Required Qualifications
- Bachelor's degree in Business Administration, Commerce, Management, or a related field.
- 1 to 3 years of experience in office administration or a similar role.
- Fresh graduates with excellent organizational skills may also apply.
Required Skills
- Excellent verbal and written communication skills in English.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Good organizational and multitasking abilities.
- Strong attention to detail.
- Ability to work independently and as part of a team.
- Professional attitude and customer service orientation.
- Basic knowledge of Google Workspace is an advantage.
Preferred Qualifications
- Experience in an educational institution or consultancy.
- Familiarity with CRM software and document management systems.
- Knowledge of student admissions or visa documentation is an added advantage.
Key Competencies
- Time management
- Problem solving
- Teamwork
- Professional communication
- Record keeping
- Adaptability
- Confidentiality
- Customer service excellence
Working Hours
- Monday to Friday
- Saturday, if required, based on operational needs
What We Offer
- Competitive salary based on experience.
- Professional development and training opportunities.
- Friendly and collaborative work environment.
- Career growth within an expanding international education organization.
- Performance based incentives and recognition programs.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
