Introduction
Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.
How you'll make an impact
Responsibilities:
Specializes in acting as the primary interface between Technology and specific business areas. Identifies and analyzes business needs, conducts requirements gathering, and defines scope and objectives. Makes recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology. Specializes in the evaluation of business problems and potential for automated solutions.
- Assists in identifying, evaluating and specification development for systems and procedures that are cost effective and meet requirements.
- Executes unit, integration and acceptance testing for systems that meet business needs.
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Analyzes business reporting, systems data, and relevant performance data to provide business and IT leaders insights to support decision making
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Identifies opportunities for process improvements, systems integration, and technology solutions that address business partner's needs
- CAREER: Applies advanced knowledge of sub-function typically obtained through advanced education and work experience.
Responsibilities May Include:
- Managing products, systems and/or projects/processes, and working independently with limited supervision.
- Facing IT function related problems that are sometimes difficult and moderately complex.
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Coaching and reviewing the work of lower-level professionals.
About you
Qualifications:
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University Degree and minimum 5 years of prior relevant experience, or equivalent experience.
Preferred:
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Communication and stakeholder management
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Data analytics and reporting
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Data cleaning, structure, and management
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Capacity management and prioritization
- Business/insurance acumen
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IT processes and systems
Additional Information
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
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Competitive compensation
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Comprehensive benefits programs designed to support your well-being
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Career development opportunities and ongoing learning
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A collaborative, people-first culture with accessible leadership
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The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
