The candidate will be responsible for handling incoming customer calls, understanding customer queries, complaints, and concerns, and providing accurate and timely solutions. Handle inbound customer calls in a professional and courteous manner. Understand customer queries, concerns, and complaints. Provide accurate information and effective solutions. Resolve customer issues at the first point of contact whenever possible. Coordinate with internal teams for issues requiring further assistance. Maintain proper records of customer interactions. Follow up with customers whenever required. Ensure a positive and professional customer experience. Follow company procedures, policies, and quality standards.
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
Ability to commute/relocate:
- Whitefield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Language:
Work Location: In person
