Job Summary:
We are seeking a dedicated and professional Chat Support Representative to provide timely and accurate assistance to customers through online chat platforms. The ideal candidate will ensure high customer satisfaction by addressing inquiries and resolving issues efficiently.
Key Responsibilities:
- Respond to customer inquiries via live chat in a professional manner.
- Provide accurate information and effective solutions to customer concerns.
- Maintain clear and well-written communication at all times.
- Follow company policies, procedures, and quality standards.
- Document interactions and update customer records as required.
- Protect customer data and maintain confidentiality.
Qualifications and Requirements:
- Strong written communication skills in English.
- Basic computer proficiency and typing skills.
- Ability to multitask and manage time effectively.
- Customer service experience is preferred but not mandatory.
- Ability to work independently and as part of a team.
Work Schedule:
Benefits:
- Competitive compensation.
- Training and ongoing support.
- Opportunity for career growth.
Interested candidates are encouraged to apply through Indeed.
Job Type: Full-time
Pay: ₹14,000.00 - ₹18,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Adobe Photoshop: 1 year (Required)
- total work: 1 year (Preferred)
- Design: 1 year (Preferred)
Work Location: In person
