Job description
Job Purpose:
To oversee and manage all hospitality-related services within the institution, ensuring a safe, comfortable, and high-quality environment for students, staff,parents, and visitors. The role focuses on maintaining excellence in facilities, housekeeping, food services, and guest relations.
Key Responsibilities:
1. Facility & Campus Management
2. Hostel & Accommodation Management
3. Food & Catering Services
4. Event & Guest Management
5. Vendor & Contract Management
6. Health, Safety & Compliance
8. Customer Service & Grievance Handling
Key Skills & Competencies:
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Leadership and team management
- Problem-solving and decision-making skills
- Attention to detail and quality orientation
- Knowledge of hygiene, safety, and facility management practices
Qualifications:
- Bachelors Degree in Hospitality Management / Hotel Management / Facility Management or related field
- Masters degree preferred
Experience:
- 5-10 years of experience in hospitality, facility management, or institutional administration
- Prior experience in educational institutions is an added advantage
Working Conditions:
- Full-time role with extended hours during events or emergencies
- Requires regular campus rounds and supervision
KPIs / Performance Indicators:
- Cleanliness and hygiene audit scores
- Student and staff satisfaction levels
- Vendor performance and compliance
- Budget adherence
- Timely resolution of complaints
- Event execution quality
Role: Head - AdministrationIndustry Type: Education / TrainingDepartment: Administration & FacilitiesEmployment Type: Full Time, PermanentRole Category: AdministrationEducationPG: Any PostgraduateKey SkillsSkills highlighted with ‘‘ are preferred keyskillsProperty ManagementFacility AdministrationFacility Management
Pay: ₹400,000.00 - ₹600,000.00 per year
Benefits:
Work Location: In person
