Job Title: Business Support Executive
Location: Trivandrum karamana / anchal / kottayam / pala / thykoodam / kothamangalam
Industry: Financial Services
Salary: Up to ₹35,000 per month (Based on experience and performance)
Experience Required: Minimum 1 year (
Job Summary
We are looking for a proactive and customer-focused Business Support Executive to support branch operations and client servicing activities. The ideal candidate will assist in maintaining smooth business operations, handling customer requests, coordinating with internal departments, and supporting financial consultants in delivering excellent customer service. (70%salees and 30% branch operation)
Key Responsibilities
* Handle customer service requests and ensure timely resolution as per company guidelines.
* Maintain accurate records and update customer information in CRM systems.
* Coordinate with clients, branch staff, and internal departments to ensure smooth business operations.
* Assist clients with account opening procedures, documentation, and service-related requests.
* Support the sales and financial consulting team in managing client relationships.
* Follow up with clients regarding investment applications, service requests, and documentation requirements.
* Communicate with clients through phone calls, emails, and meetings to provide necessary assistance.
* Maintain branch MIS reports and operational records.
* Ensure compliance with company policies, regulatory requirements, and service standards.
* Assist in customer engagement activities and support lead-generation initiatives when required.
* Handle routine administrative and operational tasks assigned by the Branch Manager.
Requirements
* Graduate in Commerce, Finance, Business Administration, or any related field.
* Minimum 1 year of experience in customer service, business support, banking, financial services, insurance, or related industries.
* Good communication and interpersonal skills.
* Proficiency in MS Office (Excel, Word, Outlook).
* Familiarity with CRM systems will be an added advantage.
* Strong organizational and documentation skills.
* Ability to multitask and work efficiently in a fast-paced environment.
* Customer-centric approach with strong problem-solving abilities.
send cv to [email protected]
Pay: ₹30,000.00 - ₹35,000.00 per month
Application Question(s):
- Are you interested in sales
Experience:
- financial sales : 2 years (Required)
Work Location: In person
