Position: Customer Support Executive
Job Type: Full-Time
Work Location: Bangalore
Job Summary
Grassroots Hiring Customer Support Executives to provide excellent customer service and support. Candidates should possess good communication skills in English along with any South Indian language such as Kannada, Tamil, Telugu, Malayalam, or Hindi.
Roles & Responsibilities
- Handle customer queries through calls, chats, or emails.
- Provide accurate information and resolve customer concerns professionally.
- Maintain a positive and customer-friendly attitude.
- Escalate unresolved issues to the concerned team when required.
- Ensure customer satisfaction and maintain service quality standards.
- Maintain proper records of customer interactions.
Eligibility Criteria
- Qualification: Diploma / ITI / Technical Courses
- Freshers and experienced candidates can apply.
- Good verbal communication skills in English are mandatory.
- Fluency in any one of the following languages is required:
- Kannada
- Tamil
- Telugu
- Malayalam
- Hindi
Work Details
- Work Mode: Work from Office
- Location: Bangalore
- Shift Timing: Rotational Shifts between 8:00 AM to 8:00 PM
- Weekly Off: Rotational Week Off
Required Skills
- Good communication and interpersonal skills
- Basic computer knowledge
- Customer handling skills
- Ability to work in rotational shifts
Preferred Candidate Profile
- Immediate joiners preferred
- Positive attitude and willingness to learn
- Team player with problem-solving skills
Pay: ₹13,000.00 - ₹15,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
Work Location: In person
