The Cozy Cup is looking for energetic, disciplined, and customer-focused staff members to handle beverage preparation, snack preparation, and customer service operations within the café. The role requires speed, cleanliness, consistency, and the ability to work efficiently during busy hours.
This is not a casual “stand and serve” role. Staff will be expected to maintain product quality, hygiene standards, and smooth daily operations at all times.
Key ResponsibilitiesBeverage Preparation
Prepare and serve:
- Bubble Tea / Boba Tea
- Iced Teas
- Fruit Teas
- Slushies
- Milk-based beverages
- Other café specialty drinks as per SOPs
Responsibilities include:
- Measuring ingredients accurately
- Operating sealing machines, blenders, induction/gas equipment, and tea brewers
- Cooking and handling tapioca pearls/boba
- Maintaining drink consistency and presentation
- Managing beverage stock and ingredients
Frozen Snack Preparation
Prepare and serve frozen snack items such as:
- Momos
- Fries
- Nuggets
- Spring rolls
- Popcorn chicken
- Other quick-service frozen foods
Responsibilities include:
- Frying/steaming/heating food items properly
- Maintaining food safety and hygiene
- Ensuring proper portioning and presentation
- Monitoring oil quality and equipment cleanliness
Customer Service Duties
- Greet and assist customers professionally
- Take customer orders accurately
- Recommend menu items and combos
- Handle billing and digital payments
- Resolve basic customer concerns politely
Cleaning & Hygiene Responsibilities
- Maintain cleanliness of workstations, counters, utensils, and equipment
- Follow food safety and hygiene standards strictly
- Wear gloves, apron, cap, and maintain personal hygiene
- Assist in opening and closing cleaning duties
Inventory & Operational Support
- Monitor stock levels of tea, syrups, toppings, cups, frozen snacks, etc.
- Inform management about low inventory
- Reduce wastage and prevent ingredient misuse
- Support smooth café operations during rush hours
Required Skills & Qualities
- Fast learner with good work ethic
- Ability to work under pressure
- Basic communication skills
- Team player with disciplined behavior
- Attention to cleanliness and consistency
- Prior café, QSR, or food service experience preferred but not mandatoryJob Details
- Job Type: Full-Time / Part-Time
Preferred Candidate Profile
- Age: 18–30 preferred
- Comfortable standing for long hours
- Comfortable handling food preparation equipment
- Positive attitude and willingness to learn
Performance Expectations
Employees will be evaluated based on:
- Drink consistency
- Speed of service
- Cleanliness
- Customer feedback
- Discipline and punctuality
- Ability to follow SOPs accurately
How to Apply
Interested candidates may apply by submitting:
- Basic resume/CV
- Contact number
- Availability timing
- Prior experience (if any)
- Shift Timing: Flexible rotational shifts
- Location: The Cozy Cup Café
- Salary: Based on experience and performance(As mentioned)
- Training: Provided for drink recipes and operations
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
Work Location: In person
