Position Summary
The Senior Executive Officer – Membership Sales will be responsible for expanding
the membership base of Knowledge Chamber of Commerce & Industry by
identifying, approaching, and converting new corporate members while ensuring high
member satisfaction and retention. The role requires a target-driven professional
with strong networking, communication, and business development skills. The
candidate will also promote KCCI's conferences, exhibitions, training programs, trade
delegations, policy initiatives, and sponsorship opportunities. This aligns with
common chamber membership sales roles, which emphasize new member
acquisition, relationship management, retention, and participation in chamber
activities.
Key Responsibilities:
Membership Sales & Business Development
- Identify and generate new membership leads from MSMEs, startups, corporates, exporters, manufacturers, service providers, and industry associations.
- Achieve monthly, quarterly, and annual membership sales targets.
- Conduct client meetings, presentations, and business visits.
- Prepare customized membership proposals and presentations.
- Convert inquiries into paid memberships through effective follow-up.
Member Relationship Management
- Build long-term relationships with existing members.
- Ensure timely membership renewals and upgrades.
- Handle member queries and provide excellent customer service.
- Collect feedback and recommend improvements in member benefits.
- Maintain regular communication with members regarding chamber activities.
Events & Networking
- Promote KCCI conferences, exhibitions, B2B meetings, trade missions, and seminars.
- Generate delegate participation and sponsorships.
- Represent KCCI at networking events and business forums.
- Coordinate member onboarding during chamber events.
Sales Administration
- Maintain CRM/database of prospects and members.
- Prepare daily, weekly, and monthly sales reports.
- Track membership renewals, follow-ups, and collections.
- Maintain accurate documentation of meetings and sales activities.
Market Development
- Research industry sectors and identify new membership opportunities.
- Develop strategic partnerships with associations and institutions.
- Promote KCCI initiatives through digital platforms and business networking.
Key Performance Indicators (KPIs)
- New Memberships Acquired
- Membership Renewal Rate
- Monthly Revenue Generated
- Sponsorship Revenue
- Event Registrations Generated
- Client Meetings Conducted
- Lead Conversion Ratio
- Member Satisfaction Score
Required Qualifications
- Bachelor's Degree in Business Administration, Marketing, Commerce, Management, or related field.
- MBA (Marketing/Business Development) preferred.
Experience
- 3–6 years of experience in:
- Membership Sales
- Corporate Sales
- B2B Sales
- Business Development
- Chamber/Association Membership
- Event Sales
- Sponsorship Sales
Experience with chambers of commerce, industry associations, exhibitions, or trade organizations will be an added advantage.
Required Skills
- Excellent Communication Skills (English, Hindi & Gujarati)
- Strong Sales & Negotiation Skills
- Corporate Networking Ability
- Relationship Management
- Presentation Skills
- CRM & MS Office Proficiency
- Time Management
- Target-oriented approach
- Self-motivated and result-driven
- Ability to work independently
Preferred Industry Exposure
- Chamber of Commerce
- Industry Associations
- Government Projects
- Startup Ecosystem
- MSME Sector
- Trade Promotion Organizations
- Exhibitions & Conferences
Compensation
- Fixed Salary (As per experience)
- Attractive Performance and Membership Sales Incentives
Ideal Candidate Profile
We are looking for an energetic, ambitious, and professionally networked individual who is passionate about connecting businesses and promoting economic growth. The candidate should possess strong interpersonal skills, confidence in meeting CXOs, entrepreneurs, and business owners, and a proven ability to achieve sales targets while maintaining long-term client relationships. Prior experience in membership sales, corporate sales, exhibitions, conferences, or industry associations will be highly preferred.
This profile is particularly suited to the business ecosystem of Knowledge Chamber of Commerce & Industry (KCCI), where the role extends beyond membership sales to promoting industry engagement, government liaison programs, MSME initiatives, startup support, conferences, trade delegations, and sponsorship opportunities.
Pay: ₹25,000.00 - ₹60,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid time off
Work Location: In person
