Develop an Key Responsibilities
* Manage complete day-to-day operations of the IVF Centre
* Drive patient footfall, IVF counselling, conversion and revenue targets
* Lead and manage centre teams across clinical and non-clinical departments
* Monitor the complete patient journey: *Lead → Appointment → Consultation → Counselling → IVF Start*
* Build and maintain strong relationships with doctors, hospitals and referral partners
* Coordinate with Sales, Marketing, Digital Marketing, Telecalling and Counselling teams
* Monitor centre-wise revenue, collections, referrals and conversion performance
* Identify business opportunities and strengthen the centre's market presence
* Handle patient feedback and ensure excellent patient experience
* Conduct regular team meetings, performance reviews and target assessments
* Ensure adherence to SOPs, quality standards, patient safety and NABH requirements
* Prepare and present daily, weekly and monthly MIS reports to management
Work Location: In person
