Contact to HR 7022001214 expiriance candidate needed in car sales
Job Description – Car Sales Team Leader Job Title
Car Sales Team Leader
Department
Sales
Reporting To
Sales Manager / General Manager
Job Summary
The Car Sales Team Leader is responsible for leading and motivating the sales team to achieve monthly and yearly sales targets. The role includes monitoring sales performance, guiding sales consultants, ensuring excellent customer service, increasing dealership profitability, and maintaining high levels of customer satisfaction.
Key Responsibilities
- Lead, motivate, and supervise the car sales team.
- Allocate daily sales activities and monitor team performance.
- Ensure monthly, quarterly, and annual sales targets are achieved.
- Guide sales consultants throughout the sales process, from enquiry to vehicle delivery.
- Conduct daily team meetings and provide product knowledge training.
- Follow up on customer enquiries, leads, and pending bookings.
- Ensure excellent customer service and a positive buying experience.
- Handle customer complaints and resolve escalated issues professionally.
- Monitor test drives, bookings, retail deliveries, and exchange cases.
- Coordinate with finance, insurance, accessories, and registration departments for smooth vehicle delivery.
- Maintain accurate sales reports, MIS, and customer records.
- Track competitor activities and market trends.
- Ensure compliance with dealership policies and manufacturer standards.
- Support recruitment, training, and performance evaluation of sales consultants.
Required Qualifications
- Bachelor's Degree in any discipline (preferred).
- 3–6 years of experience in automobile sales.
- Minimum 1–2 years of experience in a team leadership role.
Required Skills
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Customer relationship management.
- Sales planning and target achievement.
- Problem-solving and decision-making skills.
- Good presentation and interpersonal skills.
- Knowledge of CRM systems and MS Excel.
- Ability to work under pressure and meet deadlines.
Key Performance Indicators (KPIs)
- Monthly vehicle sales target achievement.
- Team sales productivity.
- Conversion rate from enquiries to bookings.
- Customer Satisfaction (CSI) score.
- Retail deliveries completed on time.
- Finance and insurance penetration.
- Customer follow-up effectiveness.
- Team attendance, discipline, and performance.
Working Conditions
- Full-time dealership role.
- Flexible working hours, including weekends and holidays as per business requirements.
- Frequent interaction with customers and coordination with internal departments.
Behavioral Competencies
- Leadership
- Integrity
- Customer Focus
- Accountability
- Teamwork
- Positive Attitude
- Time Management
- Result Orientation
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Provident Fund
Application Question(s):
- previous company name ?
- previous salary ?
Education:
Experience:
- car sales : 9 years (Preferred)
License/Certification:
- four wheeler driving license (Preferred)
Work Location: In person
