Key Responsibilities
- Welcome customers, understand their requirements, and provide professional assistance throughout the sales process.
- Recommend suitable laptops, desktops, accessories, printers, and other IT products based on customer needs and budget.
- Explain product specifications, features, pricing, warranty, EMI options, and promotional offers clearly to customers.
- Demonstrate products and assist customers in making the right purchasing decisions.
- Achieve individual and team sales targets on a daily, monthly, and quarterly basis.
- Maintain strong customer relationships and ensure excellent customer satisfaction.
- Handle customer queries, objections, complaints, and negotiations professionally.
- Guide and supervise showroom sales executives to ensure smooth day-to-day sales operations.
- Train and mentor fresh candidates on product knowledge, customer handling, sales techniques, and showroom procedures.
- Monitor the performance of sales team members and provide regular guidance and support.
- Allocate customer leads and ensure proper follow-up for enquiries and quotations.
- Ensure proper product display, showroom discipline, and cleanliness of the sales floor.
- Coordinate with the inventory and accounts teams regarding stock availability, billing, and customer orders.
- Promote accessories, software, extended warranty, and other value-added products through upselling and cross-selling.
- Maintain daily sales reports, customer follow-up records, and team performance reports.
- Stay updated with the latest laptop models, brands, specifications, technology trends, and competitor offers.
- Support management in implementing sales strategies and promotional activities.
Requirements
- 12th Pass / Diploma / Bachelor's Degree.
- Previous experience in retail sales is preferred.
- Experience in laptop, computer, electronics, mobile, or consumer retail sales will be an added advantage.
- Strong communication, negotiation, and customer-handling skills.
- Good knowledge of laptops, computers, accessories, and electronic products.
- Ability to lead, motivate, and train a sales team.
- Target-oriented and responsible approach to work.
Experience
- 2–3 years of experience in retail sales or showroom sales preferred.
- Candidates currently or previously working in a retail showroom can apply.
- Candidates with experience handling a sales team and training freshers will be given preference.
Pay: ₹15,000.00 - ₹21,000.00 per month
Benefits:
Work Location: In person
