Bengaluru, Karnataka
Job Summary
SAP S/4HANA Sales & Distribution Functional Engineer Location: Bangalore Signify is amid the design, build and deployment of a global greenfield S/4HANA solution. To support the deployment and ensure stable operations and continuous optimization, we are establishing a global application maintenance organization. The SAP S/4HANA Sales & Distribution Functional Engineer is responsible for operational support in S/4 HANA deployments and supporting and optimizing SAP Sales & Distribution solutions in a post go-live application maintenance environment. Collaborates within a global team and works closely with business stakeholders, partners and cross-functional teams to ensure stable, compliant and efficient order-to-cash processes. The role focuses on functional support, issue resolution, system stability and operational effectiveness. Key Areas of Responsibility Support Sales Business Process Owners, key users and project teams in maintaining SAP S/4HANA Sales & Distribution solutions aligned to the global template and deploying the global S/4 HANA implementation on a local level. Provide functional support across core Sales & Distribution processes including Sales Order Management, Pricing, Shipping, Delivery Processing, Billing, Returns, Credit Management and Output Management. Provide end-to-end functional support in an AMS environment including incident management, service requests, defect resolution and root cause analysis in line with agreed service levels. Conduct impact analysis and testing to support quality delivery of changes and enhancements. Support Order-to-Cash processes with strong integration across Finance, Supply Chain, Manufacturing, Warehousing and Transportation domains. Monitor system performance, operational issues and user feedback to ensure stable and efficient day-to-day sales operations. Support critical business operations including order processing, deliveries and billing, ensuring continuity and timely issue resolution. Provide user support, functional guidance and knowledge sharing to enable consistent adoption and operational effectiveness. Critical Experiences and Skills Bachelor’s or Master’s degree preferably in Engineering, Information Technology, Supply Chain Management or a related field. Hands-on experience in configuring and supporting core SAP SD functionalities, including Sales Order types, Pricing Procedures, Shipping/Delivery layouts, Billing variants, and Credit Management constraints. Strong functional understanding of Sales & Distribution processes including Sales Order Management, Pricing, Shipping, Delivery Processing, Billing, Returns and Credit Management. Experience working in a global application maintenance support or production support environment including stakeholder management and cross-functional collaboration. Experience in system enhancements, incident resolution, problem management, testing and delivery of supportable business solutions. Experience supporting critical Order-to-Cash operations. Good understanding of integration points with Finance, Supply Chain, Manufacturing, Warehousing and Transportation domains. Knowledge of SAP Output Management, EDI and interfaces with external logistics or transportation systems is an advantage. Strong analytical, problem-solving and communication skills. SAP certification in relevant modules is an advantage. Ability to work effectively in a global, complex and highly integrated business environment. Grading Differentiators Good knowledge of SAP S/4HANA Sales
Key Responsibilities
1. To architect| design and develop (through Team) solution for product/project & sustenance delivery
2. To support as an SME
3. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements
4. To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and deliver risks are mitigated
5. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology
6. To review project deliverables.
7. To recommend client value creation initiatives and implement industry best practices (on specific technology/product)
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