Location: Bangalore (Work From Office)
Job Type: Full-Time
Salary: 3-3.5 LPA
Work Schedule: 6 days per week
Start Date: Immediate joiners preferred
Proficiency in Hindi & English (mandatory)
Kickstart your career in customer experience with Proziod Analytics!
We're looking for a Customer Support Specialist who is enthusiastic about helping people, solving problems, and delivering great service. This Job offers hands-on exposure to real customer interactions, tools, and business processes-giving you a strong foundation in customer support and client management.
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Handle customer queries via phone, email, and chat
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Understand issues and provide accurate and timely solutions
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Assist users in navigating product features and functionalities
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Identify, troubleshoot, and escalate technical/product issues
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Maintain detailed records of customer interactions and tickets
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Monitor and respond to customer feedback on social platforms
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Follow up with customers to ensure complete resolution
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Collaborate with Product, Sales, and Support teams
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Contribute ideas to improve the customer experience process
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Graduation completed (mandatory)
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Proficiency in Hindi & English (mandatory)
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Strong communication and interpersonal skills
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Basic knowledge of CRM/helpdesk tools is a plus
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Good problem-solving and multitasking abilities
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Patient, empathetic, and customer-focused mindset
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Real-world experience in customer support & client interaction
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Exposure to business processes in a growing analytics company
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Hands-on problem-solving and teamwork experience
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Skill development in communication, tools, and operations
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Potential opportunity for full-time conversion based on performance
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Work in a fast-growing and dynamic environment
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Learn directly from experienced professionals
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Build a strong foundation for a career in Customer Success / Support
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Supportive and professional workplace culture
If you're eager to learn, grow, and make an impact, we'd love to hear from you!
Send your resume to: [email protected]
