Key Responsibilities
1. Hospital Operations Management
- Oversee overall functioning of the hospital during night shift
- Ensure all departments are functioning smoothly
- Monitor patient admissions, discharges, and transfers during night hours
- Ensure adherence to hospital policies and protocols
2. Patient Care & Support Oversight
- Ensure timely response to patient needs and complaints
- Coordinate with medical and nursing staff for patient care issues
- Handle escalations related to patient care or dissatisfaction
- Ensure proper communication between patient attendants and hospital staff
3. Emergency Handling
- Act as the first point of escalation for all night-time emergencies
- Coordinate with doctors, and emergency staff when required
- Ensure proper documentation and reporting of critical incidents
- Support clinical teams during crisis situations
4. Staff Supervision
- Monitor attendance and performance of night shift staff
- Ensure discipline, punctuality, and proper behavior across departments
- Provide guidance and support to nursing, housekeeping, and support staff
5. Facility Management
- Coordinate with housekeeping and maintenance teams for issue resolution
- Monitor security arrangements and patient safety protocols
6. Administrative Duties
- Maintain night shift reports and handover logs
- Document incidents, complaints, and operational issues
- Prepare shift summary report for morning management handover
- Ensure compliance with hospital documentation standards
7. Communication & Coordination
- Act as liaison between night shift staff and senior management
- Ensure smooth handover between night and day shift teams
- Communicate critical issues promptly to concerned authorities
Working Conditions
- Night shift duty
- On-call responsibility during critical situations
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹21,000.00 per month
Work Location: In person
