Key responsibilities and qualifications include:Core Responsibilities
- Client Handling: Welcome and assist walk-in visitors, providing initial information about visa and immigration processes.
- Communications: Screen, answer, and forward incoming phone calls, emails, and messages to the appropriate departments.
- Scheduling: Manage appointment calendars for visa counselors and assist with client follow-up calls.
- Administrative Duties: Maintain client records, assist with document collection, perform data entry, and manage office supplies. [1, 2, 3, 4, 5]
Qualifications & Skills
- Education: Typically requires a minimum of a high school diploma or a bachelor’s degree in any field.
- Languages: Proficiency in English, Hindi, and regional languages (like Punjabi) is highly valued for localized client interactions.
- Technical Skills: Basic computer knowledge, specifically proficiency in Microsoft Office (Word, Excel, and Outlook).
- Soft Skills: Excellent interpersonal skills, a professional demeanor, and the ability to multitask in a fast-paced environment. [1, 2, 3, 4]
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
