Guest Relation Executive (GRE) – Job Description
Company: Eagleton The Golf Resort
Department: Front Office / Guest Relations
Location: Bengaluru
Job Summary
We are looking for a friendly and guest-focused Guest Relation Executive (GRE) to ensure a pleasant and memorable experience for all guests at the resort.
Key Responsibilities
- Welcome and assist guests during check-in and check-out.
- Handle guest queries, requests, and complaints professionally.
- Coordinate with departments for smooth guest experiences.
- Maintain guest satisfaction and service standards.
- Build positive guest relationships through personalized service.
- Support guest feedback and daily operational reporting.
Requirements
- Degree/Diploma in Hospitality or related field.
- 3–5 years of experience in Front Office or Guest Relations.
- Good communication and interpersonal skills.
- Professional grooming and customer-focused attitude.
- Flexible to work shifts, weekends, and holidays.
Benefits
- Competitive salary and service benefits
- Meals and uniform provided
- Career growth opportunities
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
