Provided personalized guidance to clients on wellness programs and services, helping them choose treatments based on their needs and goals. Managed client consultations, appointment scheduling, follow-ups, and relationship building to ensure a seamless customer experience. Coordinated with therapists and clinic staff to deliver high-quality service, addressed client queries and concerns, maintained accurate client records, and contributed to achieving customer satisfaction and business targets through effective communication and service excellence.
Key Responsibilities:
- Consulted with clients to understand their wellness needs and recommend suitable treatments and packages.
- Built and maintained strong client relationships through regular follow-ups.
- Scheduled appointments and coordinated with the clinical team for smooth operations.
- Explained treatment plans, pricing, and wellness programs to clients.
- Addressed client concerns promptly and ensured a positive experience.
- Maintained client records and appointment data accurately.
- Assisted in achieving sales and client retention goals.
- Collaborated with the team to improve service quality and operational efficiency.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
