Job Profile & Invitation for ApplicationArdent Solutions, Kochi
Part of Indus, Bridge Way Group
Position: IT Support Executive
Location: Kochi | Experience: 2–5 years | Type: Full-time
Role Overview
We are looking for an IT professional to manage day-to-day technology operations, provide technical support to staff, and maintain reliable IT infrastructure across the organisation.
Key Responsibilities
- Provide hardware, software, network, and system support to employees.
- Install, configure, and troubleshoot computers, laptops, printers, and peripherals.
- Manage user accounts, email accounts, access permissions, and credentials.
- Maintain LAN/WAN, Wi-Fi, routers, switches, and networking equipment.
- Install and update OS, applications, antivirus, and security patches.
- Maintain backups and assist with data recovery when needed.
- Support ERP, accounting, and other business applications.
- Maintain IT asset records, licences, and documentation.
- Coordinate with external vendors and ensure IT security compliance.
Qualifications & Skills
- Degree or diploma in IT, Computer Science, or related field.
- 2–5 years of IT support or system administration experience.
- Strong knowledge of Windows, Microsoft Office, networking, and troubleshooting.
- Familiarity with IT security, backups, and user-access management.
- Good communication, documentation, and problem-solving skills.
- Preferred: Microsoft 365, Active Directory, basic network admin, ERP support experience.
Ardent Solutions – Indus, Bridge Way Group, Kochi
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
