Bengaluru, Karnataka
Job Summary
Act as the bridge between business (store operations) and engineering , ensuring Oracle Xstore POS solutions are functionally aligned, technically feasible, and rollout-ready for multi-country deployment.
The role will own fit-gap analysis, requirement translation, UAT support, and solution validation across UK rollout and subsequent markets
Key Responsibilities
A. Functional Ownership & Fit-Gap Analysis
Lead fit-gap analysis for Oracle Xstore POS against business processes
Define and document:
Business Requirements (BRDs)
Functional Specifications (FSDs)
User stories with acceptance criteria
Ensure alignment of:
UK regulatory requirements
Global POS template vs local adaptations
B. Techno-Functional Solutioning
Translate business requirements into techno-functional Xstore solutions
Collaborate with:
Development teams (customization/configuration)
Integration teams (upstream/downstream systems)
Ensure feasibility across:
POS workflows
Integration layers
Deployment constraints
C. POS Functional Expertise (Core Scope)
Drive solutioning and validation across:
Sales, returns, tenders
Pricing, promotions, tax handling
Omnichannel flows (if applicable)
Ensure consistency across:
Store operations
Customer experience
D. Integration & End-to-End Alignment
Work closely with integration teams to ensure:
Alignment with ERP, SAP, SAP CAR, Workforce systems
Validate:
Data flows (inbound/outbound)
End-to-end business process continuity
E. UAT, Pilot & Store Validation
Lead and support:
UAT planning and execution
Business validation workshops
Enable:
Pilot store readiness
Store acceptance and go-live readiness
Act as primary liaison between business users and QA teams
F. Rollout & Deployment Support
Support:
Deployment readiness
Cutover planning and business validation
Ensure:
Store readiness (configurations, workflows)
Minimal disruption during rollout
G. Cross-Functional Collaboration
Work with:
Business stakeholders (store ops, retail SMEs)
QA teams (for validation and defect triage)
Development teams (solution delivery)
Program leadership (status, risks, decisions)
Ensure clear functional traceability from requirement test deployment
Skill Requirements
Core Skills
Strong expertise in:
Oracle Retail Xstore POS
POS functional design and operations
Hands-on experience with:
BRDs, FSDs, user stories
Fit-gap analysis and solution design
Functional Expertise
Retail store processes:
Sales, returns, tenders
Promotions, pricing
Customer transactions
Exposure to:
Multi-country retail environments
Regulatory considerations (UK preferred)
Techno-Functional Capabilities
Understanding of:
Integration ecosystems (ERP, SAP, downstream systems)
Data flows and system interactions
Ability to:
Translate business requirements into technical solutions
Work across functional and technical teams
Delivery & Process Skills
UAT execution and business validation
Agile/Sprint-based delivery model
Stakeholder management and communication
Other Requirements
Experience Requirements
8–12 years of experience in:
Retail POS implementations
Oracle Xstore programs (preferred)
Proven experience in:
Multi-country rollout programs
Acting as bridge between business and technology teams
Key Success Metrics
Successful UAT sign-offs across UK rollout
Accurate fit-gap analysis with minimal rework
High business adoption during pilot and rollout
Minimal functional defects during go-live
Stakeholder Interaction
Business / Store Operations teams (UK)
QA and Testing teams
Development & Integration teams
Program / Delivery leadership
Nice to Have
Oracle Xstore certification
Experience in global POS transformation programs
Exposure to Greece/EU rollout environments
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