About Birlasoft:
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.
About the Job – We are looking for SAP APO LEAD.
Educational Background – Any Graduate.
Experience-12+ years.
Location-Noida/Pune/Chennai/Mumbai/Bangalore/Hyderabad
Job Summary
We are looking for an experienced SAP SCM APO Consultant to support an AMS-based SAP landscape. The role involves end-to-end support of APO processes including demand planning, supply network planning, and production planning, ensuring stable and optimized supply chain operations.
Key Responsibilities
AMS / Support Responsibilities
- Provide L2/L3 AMS support for SAP APO processes
- Handle incidents, service requests, problem management, and minor enhancements
- Perform root cause analysis (RCA) and implement permanent fixes
- Monitor and ensure SLA adherence and ticket closure efficiency
- Support planning cycle activities
- Coordinate with cross-functional teams for issue resolution
- Maintain documentation, KT materials, and SOPs
- Drive continuous improvement initiatives
SAP APO Functional Responsibilities
- Demand Planning (DP) – Forecasting, planning books, macros
- Supply Network Planning (SNP) – Heuristics, CTM, deployment
- Production Planning & Detailed Scheduling (PP/DS)
- Resolve planning inconsistencies and master data issues
- Support integration with ECC
- Work on CIF integration and data consistency
Integration & Technical Responsibilities
- Support APO–ECC integration
- Monitor CIF queues and background jobs
- Resolve planning and integration issues
- Work with ABAP team for debugging
Governance & Process Excellence
- Follow ITIL processes
- Participate in ticket trend analysis
- Drive process improvements and automation
- Support audit and reporting needs
