We are looking for a Sales Associate who can work actively on customer data, leads, subscriptions, feedback, and retargeting opportunities to increase conversions and revenue for Whyte Farms. This role requires strong analytical thinking, communication skills, sales discipline, and the ability to identify business opportunities from existing and potential customer data.
The ideal candidate should be comfortable working on cold data, understanding customer behavior, identifying gaps in the sales funnel, and converting interested customers into active Whyte Farms users.
Key Responsibilities
Work on cold leads, inactive customers, trial users, and subscription data to drive conversions.
Analyze existing subscriptions and identify opportunities for upselling, cross-selling, and reactivation.
Study customer feedback data to understand why customers are not converting, pausing, or discontinuing.
Call and follow up with potential customers to explain Whyte Farms products, quality, service, and subscription benefits.
Retarget customers who have shown interest but have not yet started ordering.
Work on customer win-back campaigns for inactive or churned customers.
Identify loopholes in the customer journey and suggest improvements to increase conversion
Maintain lead tracking sheets, conversion reports, and follow-up records.
Coordinate with customer support and marketing teams to improve customer communication.
Track daily calls, follow-ups, conversion status, and revenue generated.
Understand product-wise demand and suggest opportunities for pushing milk, curd,
paneer, ghee, A2 milk, and other products.
Support campaigns around trials, subscriptions, offers, referrals, and customer reactivation.
Work on CRM, Google Sheets, and sales tracking tools to maintain accurate data.
Build strong customer relationships through consistent and professional follow-ups.
Required Skills
Strong sales and persuasion skills.
Good communication skills in English and Hindi.
Ability to understand customer needs and pitch accordingly.
Comfort with calling, follow-ups, and lead conversion.
Strong data understanding and basic analytical ability.
Proficiency in Google Sheets, Excel, CRM tools, and lead management systems.
Target-driven mindset.
Ability to work in a fast-paced and dynamic environment.
Strong follow-up discipline.
Problem-solving attitude and ownership mindset.
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
