Automobile Service Station Manager Responsibilities
- Manage and supervise a team of technicians, providing guidance, training, and support as needed.
- Ensure the efficient and timely completion of customer vehicle repairs and maintenance, while maintaining high-quality standards.
- Develop and implement service procedures and policies to improve efficiency and customer satisfaction.
- Maintain inventory by monitoring stock levels, ordering parts and supplies, and overseeing the organization of the parts department.
- Manage customer inquiries and complaints, resolving issues promptly and ensuring their satisfaction.
- Monitor and analyze department performance metrics, identifying areas for improvement and implementing corrective measures.
- Oversee the scheduling and allocation of work to technicians, ensuring optimal productivity and resource utilization.
- Maintain a safe and clean work environment, adhering to health and safety guidelines and ensuring compliance with regulations.
- Stay updated with industry trends and advancements, recommending and implementing relevant technological and process improvements.
- Collaborate with other departments, such as sales and marketing, to develop and execute strategies to increase customer retention and attract new business.
Job Types: Full-time, Permanent, Fresher
Pay: ₹45,000.00 - ₹60,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
