Location: Noida (Work from Office)
Experience: 5+ Yrs
CTC: ₹12–15 LPA
Employment Type: Full-Time
We are looking for an experienced Outreach Specialist Team Lead to lead and mentor a team of 5–8 SDR/Outreach Specialists focused on generating high-quality outbound leads for our software services business. This is a hands-on leadership role where the ideal candidate will actively contribute to outbound prospecting while ensuring consistent team performance and pipeline generation.
The candidate should have prior experience in software services/IT services and possess a strong understanding of outbound sales strategies, lead generation, and SDR operations.
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Lead, mentor, and manage a team of 5–8 Outreach Specialists/SDRs.
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Drive consistent outbound lead generation through email campaigns, LinkedIn outreach, cold calling, and other prospecting channels.
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Monitor individual and team KPIs including outreach volume, meetings booked, conversion rates, and pipeline contribution.
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Coach team members on prospecting techniques, objection handling, and best outreach practices.
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Develop and execute outbound strategies to generate qualified sales opportunities.
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Collaborate with the Sales and Marketing teams to optimize lead quality and campaign effectiveness.
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Maintain CRM hygiene and ensure accurate reporting of outreach activities and pipeline metrics.
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Identify process improvements to increase team productivity and campaign performance.
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Conduct regular performance reviews and provide constructive feedback to team members.
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Bachelor's degree in Business, Marketing, or a related field.
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5+ years of experience in Lead Generation, SDR, Business Development, or Outbound Sales.
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Minimum 1–2 years of experience leading or mentoring an SDR/Lead Generation team.
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Strong experience in software services/IT services is mandatory.
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Hands-on experience with LinkedIn Sales Navigator, Apollo, ZoomInfo, Clay, Lusha, or similar prospecting tools.
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Experience using CRM platforms such as HubSpot, Salesforce, Zoho CRM, or similar.
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Strong communication, coaching, and stakeholder management skills.
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Ability to analyze outreach metrics and improve team performance.
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Self-driven, target-oriented, and comfortable working in a fast-paced environment.
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Experience managing outbound campaigns for US, UK, or European markets.
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Understanding of B2B sales processes and enterprise prospecting.
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Exposure to AI-powered sales engagement tools is an added advantage.
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Qualified outbound leads generated.
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Meetings booked for the sales team.
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Team productivity and outreach activity.
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Conversion rates from outreach to qualified opportunities.
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CRM accuracy and reporting compliance.
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Achievement of monthly and quarterly lead generation targets.
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Opportunity to lead a growing outbound sales function.
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Collaborative and fast-paced work environment.
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Exposure to global B2B software services markets.
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Career growth with ownership and leadership responsibilities.
