Own end-to-end delivery of all network and security implementations across the practice
Lead a team of L1 and L2 network engineers and grow the team as the practice scales
Remain hands-on in complex customer engagements, leading advanced implementations, troubleshooting, and technical escalations
Provide technical leadership to L1 and L2 engineers by mentoring, reviewing solutions, and supporting them on challenging issues
Design and review Low-Level Designs (LLDs) from solution-architect HLDs, typically within 5 working days of customer workshops
Take handover from the presales / solution-architect team during internal and external project kickoffs
Plan resources across multiple concurrent customer projects, sequencing work around customer readiness (cabling, terminations, site access)
Drive on-site customer workshops, planning sessions, and design conversations as the senior point of contact
Build automation — scripts, templated configurations, deployment playbooks — to scale repeatable deployments (e.g. 50-switch rollouts)
Conduct post-implementation customer reviews and obtain formal signoff on delivered scope