Job Title: Cluster Head
YES Germany
Location: Bangalore
About YES Germany
YES Germany is a leading overseas education consultancy focused on helping students pursue higher education in Germany. We provide end-to-end services including career counselling, university admissions, visa processing, and German language training, ensuring a smooth and successful study abroad journey.
Job Summary
We are looking for a dynamic and experienced Cluster Head to oversee and manage multiple branch operations, drive business growth, and lead high-performing teams across locations. The ideal candidate should possess strong leadership, operational management, and strategic planning skills with the ability to achieve business targets and maintain operational excellence.
Key Responsibilities
- Oversee operations and performance across multiple branches/locations
- Lead, mentor, and manage branch managers, counsellors, and support teams
- Monitor admissions, conversions, and revenue targets across the cluster
- Develop and implement business growth and expansion strategies
- Ensure smooth execution of counselling, admissions, visa, and support processes
- Analyze branch performance reports, MIS, and CRM data
- Drive sales performance and ensure target achievement across locations
- Handle escalations and ensure high customer satisfaction standards
- Coordinate with marketing teams for campaigns, seminars, and promotional activities
- Conduct regular team reviews, training, and performance evaluations
- Ensure operational efficiency, process compliance, and service quality
- Collaborate with senior management for strategic business planning
Requirements
- Bachelor’s degree (Master’s degree preferred)
- 4–8 years of experience in education consultancy, sales, or operations management
- Strong leadership and multi-branch management experience
- Excellent communication, team handling, and interpersonal skills
- Strong analytical and problem-solving abilities
- Target-driven mindset with operational management expertise
- Proficiency in MS Office, CRM tools, and reporting systems
Preferred Skills
- Experience in overseas education consultancy (Germany preferred)
- Strong business development and sales management exposure
- Ability to manage multiple teams and locations
- Strategic planning and operational execution skills
- Experience in admissions and student counselling processes
Benefits
- Competitive salary + attractive performance incentives
- Leadership and career growth opportunities
- Professional and collaborative work environment
- Opportunity to work with a fast-growing international education brand
Join YES Germany
Be a part of a growing organization helping students achieve their global education dreams while building a rewarding leadership career.
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹80,000.00 per month
Benefits:
Work Location: In person
