Job Responsibilities
* Handle inbound and outbound calls with customers and potential clients.
* Generate and qualify leads for the Sales team.
* Explain logistics and courier services to prospective customers.
* Follow up with existing and new clients regarding inquiries and service requirements.
* Schedule appointments and coordinate with the Sales team.
* Maintain accurate records of calls, leads, and customer interactions in Excel/CRM.
* Build and maintain strong customer relationships through regular follow-ups.
* Achieve daily and monthly calling targets.
Requirements
* Minimum 1 year of experience as a Telecaller or Telemarketing Executive is required.
* Experience in the Logistics/Courier industry will be an added advantage but is not mandatory.
* Excellent communication and interpersonal skills.
* Strong convincing and negotiation abilities.
* Basic knowledge of MS Excel and CRM systems.
* Target-oriented with a positive and professional attitude.
Preferred Skills
* Telecalling
* Telemarketing
* Lead Generation
* Customer Relationship Management
* Follow-up & Client Coordination
* Communication & Negotiation
* MS Excel
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
