Job DescriptionPosition: Supply Chain Management Executive (FMCG)Department:
Supply Chain & Logistics
Reporting To:
Supply Chain Manager / Head – Supply Chain
Job Location:
As per Company Requirement
Employment Type:
Full-Time
Job Summary
The Supply Chain Management Executive will be responsible for ensuring smooth coordination of order processing, warehouse appointments, dispatch planning, transportation, inventory movement, and timely deliveries. The role requires close coordination with Sales, Production, Warehouse, Transporters, and Customers to ensure efficient execution of the supply chain process while maintaining high service levels.
Key ResponsibilitiesOrder & Dispatch Management
- Coordinate order processing with the Sales team.
- Prepare daily dispatch plans based on customer requirements.
- Ensure timely order confirmation and dispatch.
- Monitor pending orders and coordinate for timely execution.
Warehouse Delivery Appointment Management
- Schedule delivery appointments with Modern Trade, General Trade, E-commerce, and Distribution warehouses.
- Coordinate appointment bookings through customer portals and emails.
- Ensure appointment confirmations before dispatch.
- Maintain appointment calendars and avoid missed slots.
- Resolve appointment-related issues with warehouse teams.
- Track appointment compliance and report delays.
Logistics Coordination
- Coordinate with transporters for vehicle placement.
- Monitor shipment movement until delivery.
- Ensure Proof of Delivery (POD) collection.
- Optimize transportation costs.
Inventory Coordination
- Coordinate with warehouse teams regarding stock availability.
- Monitor inventory movement.
- Prevent stock shortages and excess inventory.
Customer Coordination
- Maintain communication with customers regarding dispatch schedules.
- Resolve delivery-related queries.
- Handle urgent delivery requirements.
Documentation
- Prepare dispatch documentation.
- Maintain transporter records.
- Ensure GST and e-way bill compliance.
- Maintain appointment and dispatch records.
MIS & Reporting
- Prepare daily dispatch reports.
- Generate OTIF reports.
- Share delivery status reports with management.
- Analyze logistics performance.
Required Skills
- Supply Chain Planning
- Logistics Coordination
- Warehouse Management
- Delivery Appointment Scheduling
- Inventory Management
- ERP/SAP Knowledge
- Advanced MS Excel
- Communication Skills
- Problem Solving
- Vendor Coordination
- Time Management
Qualification
- Bachelor's Degree in Supply Chain Management, Logistics, Operations, Commerce, or Business Administration.
- MBA/PGDM in Supply Chain or Operations preferred.
Experience
- 2–5 years of experience in FMCG Supply Chain, Logistics, Warehouse Coordination, or Distribution Management.
Key Result Areas (KRAs)KRAKPI / MeasurementTargetWarehouse Delivery Appointment ManagementDelivery appointments booked on time100% before dispatchAppointment ComplianceMissed appointmentsLess than 2%On-Time Delivery (OTIF)Deliveries completed on schedule≥98%Dispatch PlanningOrders dispatched as per plan≥98%Order ProcessingOrders processed within SLA100%Vehicle PlacementVehicle availability as per dispatch plan≥95%POD CollectionPOD received within defined timeline≥98%Customer ServiceCustomer delivery complaintsLess than 2%Inventory CoordinationDispatch delays due to stock unavailabilityZero avoidable delaysMIS ReportingDaily/Weekly reports submitted on time100%Logistics Cost ControlTransportation cost varianceWithin approved budgetDocumentation AccuracyDispatch documentation errorsZero critical errorsPerformance Indicators
- 100% on-time warehouse appointment scheduling.
- 98%+ on-time deliveries (OTIF).
- Zero dispatch delays due to appointment-related issues.
- Accurate dispatch documentation and compliance.
- Timely coordination with warehouses, transporters, and customers.
- Continuous improvement in logistics efficiency and customer satisfaction.
Contact Number - 9599379848
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
