Job Description- Tax Support Expert
Job Role- To provide support to Customers in Tax Filing Queries
Job Title- Tax Support Expert
Experience- 3 Years (Including Articleship)
Age- 22 – 40 Years
Education Qualification:
Prof. Qualification- CA Final Drop Out (Not appeared in Last 3 Attempts)
Experienced Required:
Must Have
o Worked in Taxation Domain
o 1 Year Experience of Tax Return Filing
Desired to have
o Working knowledge of Tax Software
o Call Center Experience
Specific Skills:
Must Have
o Knowledge of Direct & Indirect Tax (Income Tax & TDS/ GST)
o Excellent in Verbal and Writing Communication
Desire to Have
o Technical Knowledge beginner
Job Summary
Tax Support Expert is one who understand the Tax Filing of Direct and Indirect taxes and assist KDK
Customers in their queries pertaining to Tax filing or software technical problem. Under this,
customer’s issues could be related to the KDK applications used by him like Income tax, TDS, GST, or
any other Tax compliance application.
Job Description
To support to the customers via remote access or over
To Listen and understand the queries and provide support and resolution to such
To be available and upgrade the knowledge of the KDK products to assist the
To update the information on Support application in rightful
To be flexible with 50+ customer calls during the day.
