Job Description – Hindi TelecallerPosition
Hindi Telecaller
Job Summary
We are looking for a confident and energetic Hindi Telecaller to communicate with prospective customers over the phone. The ideal candidate should have excellent Hindi communication skills, a polite attitude, and the ability to explain products or services effectively.
Key Responsibilities
- Make outbound calls to potential and existing customers.
- Handle inbound customer inquiries in Hindi.
- Explain company products and services clearly.
- Generate leads and schedule appointments for the sales team.
- Follow up with interested customers and maintain regular communication.
- Record customer interactions and update CRM or Excel records.
- Achieve daily and monthly calling and lead generation targets.
- Resolve basic customer queries and escalate complex issues when required.
- Maintain a professional and courteous approach during all customer interactions.
Required Skills
- Fluent spoken Hindi (mandatory).
- Basic English or regional language knowledge is an added advantage.
- Good communication and interpersonal skills.
- Strong convincing and negotiation abilities.
- Basic computer knowledge (MS Office, Excel, CRM, email).
- Ability to work independently and as part of a team.
- Positive attitude with a customer-focused approach.
Qualification
- Minimum: 12th Pass or Any Graduate.
- Freshers are welcome to apply.
- Previous experience in telecalling, customer support, or sales is preferred.
Experience
Salary
- As per company standards and experience.
- Performance-based incentives may be provided.
Working Hours
- Full-time
- Monday to Saturday
Preferred Candidate Profile
- Excellent listening and communication skills.
- Ability to handle customer objections professionally.
- Target-oriented and self-motivated.
- Willingness to learn and adapt quickly.
Benefits
- Attractive incentive structure.
- Training and career growth opportunities.
- Friendly work environment.
- Paid leave as per company policy.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
