Key Responsibilities:
· Manage and execute timely renewals for GWS, Azure, and AWS service contracts.
· Maintain high customer retention rates by ensuring client satisfaction and addressing concerns proactively.
· Identify and pursue upselling and cross-selling opportunities to expand service usage.
· Collaborate with Customer Success and Technical teams to ensure smooth service delivery and client onboarding.
· Maintain accurate records of renewal activities, forecasts, and client interactions in CRM systems.
· Analyze customer usage patterns and provide insights to improve engagement and value realization.
· Educate clients on new features, service enhancements, and best practices.
· Meet or exceed monthly and quarterly renewal and upsell targets.
Interested candidates may share resume at [email protected]
Pay: ₹45,000.00 - ₹60,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
