CRM Helpdesk – Claim Processing Executive (Health Insurance)
Watch Your Health is a leading health-tech company leveraging technology and data analytics to empower individuals to take control of their health. We partner with insurance companies, health service providers, and corporates to deliver innovative digital health solutions focused on wellness, disease prevention, and health engagement.
:
- CRM implants for claim support at client location
- Resolve customer queries on policy coverage and health claim processes
- Facilitate to drive claims app for submission and tracking of claims by employees
- Respond to employee calls and emails as a direct SPOC allocated to specific corporate
- Collect and dispatch claim documents as per corporate requirement
- Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
- Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
- Maintain the confidentiality of sensitive data and adhere to data protection guidelines.
Key Skills & Competencies
- TPA Coordination & Claims Handling
- Health Insurance Knowledge (Cashless, Reimbursement, Policy Coverage)
- Pharmacy Knowledge
- Medical Terminology Knowledge
- CRM & Helpdesk Operations
- Hospital & Corporate Coordination
- Strong English Communication Skills (mandatory)
Candidate have to travel twice in a week from 1 branch to another to solve customer queries.
Good English communication is compulsory
Company: ICICI Lombard.
Experience : 2 years of experience in Health Insurance Industry.
Qualification: Graduation.
Location: Lower Parel
Job Type: Full-time
Pay: ₹18,000.00 - ₹22,000.00 per month
To apply for this vacancy share your updated resume on
what's app the same to 7400177532
Job Type: Full-time
Work Location: In person
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Work Location: In person
