Company: Bun Makkhan Chai
Position: Restaurant Manager
Department: Operations
Location: Bareilly, Uttar Pradesh
Employment Type: Full-Time
Experience: 2–5 Years
Job Summary
We are looking for an experienced and responsible Restaurant Manager to oversee the daily operations of our outlet. The candidate will be responsible for managing staff, ensuring excellent customer service, maintaining food and service quality, controlling operational costs, and achieving outlet sales targets.
Key Responsibilities
- Manage day-to-day restaurant operations and ensure smooth functioning of the outlet.
- Supervise and manage restaurant staff, including attendance, discipline and performance.
- Ensure excellent customer service and handle customer complaints professionally.
- Monitor food quality, hygiene, cleanliness and service standards.
- Ensure compliance with company SOPs and operational policies.
- Manage opening and closing procedures of the outlet.
- Monitor daily sales, expenses, wastage and inventory.
- Coordinate with the kitchen and service team to ensure timely order execution.
- Maintain proper stock levels and coordinate with the Store/Inventory team.
- Reduce food wastage and control operational costs.
- Achieve monthly sales and operational targets.
- Prepare and maintain daily operational reports.
- Train, guide and motivate employees to improve performance.
- Ensure proper handling of cash, billing and daily settlement procedures.
- Coordinate with the Head Office/Operations team regarding outlet requirements.
- Ensure proper implementation of safety, hygiene and food-quality standards.
Required Skills
- Strong team management and leadership skills.
- Good communication and customer-handling skills.
- Knowledge of restaurant operations and service standards.
- Ability to manage staff and resolve operational issues.
- Basic knowledge of inventory, food cost and wastage control.
- Good understanding of sales and target achievement.
- Ability to work under pressure and manage multiple responsibilities.
- Basic computer knowledge and reporting skills.
Qualification & Experience
- Graduate / Diploma in Hotel Management, Hospitality or related field preferred.
- 2–5 years of experience in restaurant/QSR/hospitality operations preferred.
- Candidates with experience in managing restaurant teams and outlet operations will be preferred.
Key Performance Areas (KPIs)
- Sales & target achievement
- Customer satisfaction
- Food quality & service standards
- Staff productivity and discipline
- Inventory & wastage control
- Food cost and operational cost control
- Hygiene and cleanliness
- Compliance with company SOPs
What We Offer
- Competitive salary
- Performance-based growth opportunities
- Professional working environment
- Career growth opportunities
- Opportunity to work with a growing food & beverage brand
Brijesh Kumar
HR – Bun Makkhan Chai
Contact: 6396941930
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
