Job Description – Front Office Executive
Position: Front Office Executive
Department: Administration
Reports To: Principal / Vice Principal / Administrative Manager
Job Summary
The Front Office Executive is the first point of contact for visitors, parents, students, and staff. The role involves managing the reception area, handling inquiries, maintaining records, coordinating communication, and providing administrative support to ensure the smooth functioning of the school office.
Key Responsibilities
- Welcome and assist visitors, parents, students, and staff in a courteous and professional manner.
- Answer, screen, and direct incoming phone calls and emails appropriately.
- Maintain visitor records and ensure security protocols are followed.
- Manage student admissions enquiries and provide accurate information to prospective parents.
- Coordinate appointments and meetings with the school leadership and staff.
- Receive, sort, and distribute incoming mail, courier services, and official documents.
- Maintain student and staff records, files, and office documentation.
- Prepare letters, circulars, certificates, and other administrative documents as required.
- Coordinate communication with parents through phone calls, emails, and messaging platforms.
- Assist in organizing school events, parent meetings, and official functions.
- Ensure the reception area remains clean, organized, and welcoming.
- Maintain office supplies and coordinate procurement when required.
- Support administrative and academic departments with routine office tasks.
- Handle confidential information with discretion and professionalism.
- Qualifications
- Bachelor's degree or equivalent in any discipline.
- Salary - 20000 to 25000 per month
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
