Job Description – IT Support Intern
Job Title: IT Support Intern
Location: Noida Sector 3
Employment Type: Full-Time Internship
Experience: Freshers / 0–1 Year
Stipend: 10,000 per month
About the Role
We are seeking a proactive and technology-driven IT Support Intern to join our growing IT team. This opportunity is ideal for students or recent graduates pursuing a career in Information Technology, System Administration, Cloud Support, or Infrastructure Management.
The ideal candidate should possess a basic understanding of Microsoft 365, networking concepts, cloud platforms, desktop support, and troubleshooting. Candidates with academic projects or internship experience in IT support, cloud administration, or web development will be preferred.
Key Responsibilities
- Provide first-level technical support for hardware, software, network, and system-related issues.
- Assist in managing Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint.
- Support user account creation, access management, and permission allocation in cloud environments.
- Help troubleshoot desktop, laptop, printer, internet, and VPN connectivity issues.
- Assist in maintaining IT infrastructure, network devices, and storage systems.
- Support data backup, file management, and system security procedures.
- Maintain IT asset inventory, software licenses, and equipment records.
- Coordinate with different departments to resolve day-to-day technical concerns.
- Assist in software installation, system upgrades, and performance optimization.
- Document technical issues and maintain support logs.
Desired Skills
- Basic knowledge of Microsoft 365 Administration.
- Understanding of Azure Active Directory and user access management.
- Familiarity with networking fundamentals, VPN configuration, and cloud platforms.
- Knowledge of desktop support and hardware troubleshooting.
- Understanding of SharePoint, cloud storage, and data management concepts.
- Basic knowledge of HTML, CSS, JavaScript, or other web technologies will be an added advantage.
- Good analytical, problem-solving, and communication skills.
- Ability to learn quickly and adapt to new technologies.
Educational Qualification
- Pursuing or completed B.Tech/B.E., BCA, MCA, B.Sc. (IT/Computer Science), Diploma in Computer Engineering, or related discipline.
- Strong academic foundation in Information Technology, Computer Science, Networking, or Cloud Computing.
Preferred Qualifications
- Internship, project, or academic exposure to:
- Microsoft 365 Administration
- Azure AD
- SharePoint
- VPN Configuration
- Synology NAS
- IT Infrastructure Support
- Web Development Projects
Candidates who have worked on live projects, cloud administration tasks, or IT support environments will be highly preferred.
What We Offer
- Practical exposure to enterprise IT operations.
- Hands-on experience with cloud technologies and infrastructure management.
- Mentorship from experienced IT professionals.
- Opportunity to work on real-world IT support and administration tasks.
- Internship Certificate and potential full-time employment opportunities based on performance.
Pay: ₹8,000.00 - ₹10,000.00 per month
Work Location: In person
