GALA INFRA, one of the most trusted real estate developers across Ahmedabad, Mumbai, and Bengaluru, is looking for a Senior Executive–CRM.
Position: Senior Executive – CRM
Experience: Minimum 5 Years
Industry: Real Estate
Education: B.Com / BBA / M.Com / MBA
Job Location: Prahladnagar, Ahmedabad, Gujarat
Key Responsibilities:
- Conduct soft calling and maintain regular communication with customers.
- Coordinate and follow up with clients, brokers, bank representatives, and internal departments.
- Prepare and manage documentation related to loan disbursement and legal procedures.
- Assist clients with post-booking services and address queries/issues until possession.
- Prepare MIS reports, presentations, and other CRM-related documentation.
- Ensure timely resolution of customer concerns and maintain high customer satisfaction.
Requirements:
- Proficiency in MS Office.
- Strong communication and coordination skills.
- Experience in customer relationship management within the real estate sector.
- Knowledge of SAP and DaeBuild software will be an added advantage.
Pay: Up to ₹40,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
