Telecaller & Data Entry Executive
Position: Telecaller & Data Entry Executive
Department: Admissions
Organization: Gopal Sharma Group of Schools, Powai Vihar, Powai Mumbai 400076.
Experience: Minimum 1 year
Location: Powai, Mumbai
Job Summary
We are looking for a Telecaller & Data Entry Executive to handle admission enquiries, communicate with prospective parents, and maintain accurate admission-related data and records.
Key Responsibilities
- Handle incoming and outgoing calls related to school admission enquiries.
- Follow up with parents regarding admission procedures, school visits, written tests, observations, and documentation.
- Provide parents with accurate information regarding school, boards, admission process, fees, and other requirements.
- Maintain and regularly update admission enquiry data in MICM/CRM and Excel.
- Perform data entry and ensure all student and parent information is accurate and up to date.
- Maintain daily follow-up records and enquiry status.
- Coordinate with the Admissions Counsellor and school departments for further processing.
- Send WhatsApp messages, emails, and other admission-related communication to parents.
- Prepare basic daily/weekly admission enquiry and follow-up reports.
Candidate Profile
- Minimum 1 year of experience in telecalling, admissions, customer service, or data entry.
- Excellent English communication skills with fluency in a local language (Hindi/Marathi preferred).
- Good telephone etiquette and a pleasant, confident personality.
- Good knowledge of MS Excel, MS Word, WhatsApp and basic computer operations.
- Good typing and data-entry skills with attention to detail.
- Ability to handle multiple enquiries and follow-ups systematically.
- Experience in a school, education, admissions, or customer-facing environment will be an advantage.
Working Hours
Monday to Saturday: As per school/admissions department schedule.
Key Skills
Telecalling | Parent Coordination | Admission Enquiries | Data Entry | MS Excel | Communication Skills | Follow-up | CRM/MICM | Customer Service
Salary
Salary will be as per experience and suitability of the candidate.
How to Apply
Email your resume to: [email protected]
(Attn: HR – Gopal Sharma Schools)
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Language:
Location:
- Powai, Mumbai, Maharashtra (Preferred)
Work Location: In person
