About the Role
We at Fast Action Claims are looking for a detail-oriented and organised Administrative Intern to support the smooth day-to-day operations of our claims management team. This is an excellent opportunity to gain hands-on experience in a regulated legal and financial services environment. The ideal candidate will be proactive, reliable, and comfortable handling a variety of administrative and clerical tasks with guidance from senior team members.
Key Responsibilities
Client Correspondence: Managing emails, calls, and letters to provide clients with updates on case statuses under supervision.
Document Preparation: Assisting in drafting legal documents such as claim forms and agreements, and filing documents as needed with guidance from senior team members.
Case Management: Maintaining and updating case files and databases, tracking deadlines, and key milestones in cases.
Data Entry: Inputting client details and maintaining accurate records of communications.
Client Onboarding: Collecting documents from new clients and assisting in setting up case files.
Invoices & Payments: Supporting the preparation and monitoring of invoices and assisting with debt recovery issues as required.
Liaising with Third Parties: Communicating with solicitors, courts, financial institutions, and regulators under the supervision of senior staff.
Scheduling: Managing team meetings, court dates, and important deadlines.
Legal Research: Conducting research on regulations or past cases to support ongoing claims.
Compliance Monitoring: Ensuring that activities comply with financial and data protection regulations, as directed.
Debt Recovery Support: Drafting follow-up letters and assisting in escalating debt recovery issues, if needed.
Team Support: Providing general administrative support and contributing to team meetings.
Qualifications & Requirements
Education: Minimum 12th pass; a diploma or degree in Business Administration, Commerce, or a related field is preferred.
Experience: 0–2 years in an administrative or office support role. Freshers with strong skills are welcome to apply.
Computer Skills: Proficiency in MS Office (Word, Excel, PowerPoint) and comfortable with email and internet-based tools.
Communication: Good verbal and written communication skills in English and Hindi.
Organisational Skills: Ability to prioritise tasks, manage time effectively, and maintain accuracy under deadlines.
Interpersonal Skills: Professional, courteous, and able to work well in a team environment.
Desirable (Not Mandatory)
Experience with office management software, CRM tools, or accounting software (e.g. Tally).
Knowledge of basic accounting or bookkeeping procedures.
Typing speed of 30+ WPM with accuracy.
What We Offer
Monthly salary of ₹15,000 to ₹20,000, commensurate with experience.
Fully remote working arrangement.
Supportive and professional work environment.
Opportunities for skill development and career growth.
How to Apply
Interested candidates may send their updated CV along with a brief cover letter to [email protected] with the subject line "Application – Administrative Intern".
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: Remote
