Front Office Executive – VeCura Wellness
Location: Multiple Locations
Employment Type: Full-Time
Experience: 0–2 Years
Qualification: Any Graduate
Job Summary
We are looking for a Front Office Executive to manage client interactions, appointments, billing, and day-to-day front-office operations while ensuring an excellent client experience.
Roles & Responsibilities
- Greet and assist clients with a warm and professional approach.
- Handle walk-in, phone, and WhatsApp enquiries.
- Manage client appointments, rescheduling, and follow-ups.
- Explain VeCura Wellness services and packages to clients.
- Maintain accurate client records, registrations, and reports.
- Handle billing, payments, and daily collection records.
- Coordinate with therapists and the branch team for smooth operations.
- Address basic client queries and escalate concerns when required.
- Maintain a clean, organized, and professional reception area.
- Follow company SOPs, policies, and service standards.
Requirements
- Any Graduate.
- Freshers can apply; 0–2 years of relevant experience preferred.
- Good communication and interpersonal skills.
- Basic computer/MS Office knowledge.
- Pleasant personality with a customer-focused attitude.
- English + local language proficiency preferred.
Salary: ₹15,000–₹20,000/month + applicable benefits
Key Skills: Front Office | Client Handling | Customer Service | Appointment Management | Billing | Communication | Follow-up
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
