Job Summary:
As a Management Trainee – Store Management and Business Development at TDF Diamonds and Gold, you will be immersed in the core functions of retail operations, sales execution, and customer engagement. This role is crafted to shape future leaders in retail by providing real-time exposure to store management, marketing activities, and strategic decision-making. You'll act as a vital link between the store and head office, gaining hands-on experience while working closely with the senior leadership team. If you're passionate about customer experience, brand building, and learning through execution, this is the perfect start to your career journey.
Key Responsibilities:
- Oversee and supervise daily store operations to ensure smooth functioning
- Interact with customers to provide excellent service and build long-term relationships
- Support execution of sales strategies to drive store performance
- Attend weekly sales meetings with Directors and Area Head to review targets and strategies
- Assist in overall store management, including staff coordination and performance tracking
- Act as a liaison between Head Office and the store team
- Estimate and report daily/weekly/monthly sales data to Head Office
- Conduct training sessions for staff on sales techniques and customer psychology
- Collaborate with the team to analyse competitor strategies and market positioning
- Maintain high visual merchandising standards and apply sensory marketing techniques
- Plan and execute timely customer engagement activities (e.g., birthdays, anniversaries, festive greetings)
- Coordinate PR deliverables such as Google reviews, testimonials, and social media inputs
- Conduct market research to better understand consumer behaviour and local preferences
- Assist in planning and optimising store resources and manpower
- Develop and implement store-specific marketing initiatives
Who are we looking for:
- MBA in Marketing (2025/2026 graduates preferred)
- Strong communication and interpersonal skills
