Holiday Package Adviser
Location: Guwahati, Assam
Job Type: Full-Time
Industry: Travel & Tourism
About the Role
KrazyTrip is looking for a friendly and enthusiastic Holiday Package Adviser who can understand customers' travel needs and help them plan the right holiday.
The role involves talking to customers, suggesting destinations, creating customized travel itineraries, preparing holiday packages, and converting enquiries into bookings.
Key Responsibilities
- Talk to customers and understand their travel plans, preferences, and budget.
- Suggest suitable destinations, hotels, activities, transportation, and travel experiences.
- Create customized holiday packages according to customer requirements.
- Prepare simple and attractive travel itineraries.
- Explain package details, prices, inclusions, exclusions, and travel conditions to customers.
- Follow up with customers who have shown interest in a package.
- Convert travel enquiries into confirmed bookings.
- Coordinate with hotels, transport providers, airlines, and other travel partners.
- Make changes to itineraries based on customer requirements.
- Provide customers with useful information about destinations and travel plans.
- Suggest additional services or experiences when suitable for the customer.
- Maintain proper records of customer enquiries and bookings.
- Stay updated about popular destinations, hotels, seasons, and travel trends.
- Coordinate with the operations team after a booking is confirmed.
What We Are Looking For
- Good communication and customer-handling skills.
- Genuine interest in travel and tourism.
- Good knowledge of popular domestic and international destinations.
- Ability to understand customer requirements and suggest suitable options.
- Good sales and convincing skills.
- Ability to create and customize travel itineraries.
- Basic computer, email, and documentation skills.
- Positive attitude and willingness to learn.
- Ability to work with customers and meet sales targets.
Experience
1–3 years of experience in travel sales, holiday packages, tourism, or travel consultation is preferred.
Freshers with good communication skills, travel knowledge, and a strong interest in the travel industry may also apply.
Who Would Be a Good Fit?
This role is ideal for someone who:
- Enjoys talking to people.
- Loves travelling and learning about destinations.
- Can understand what customers want.
- Enjoys planning trips and creating itineraries.
- Has a sales-oriented mindset.
- Wants to build a career in the travel and tourism industry.
Pay: ₹16,000.00 - ₹29,000.00 per month
Work Location: In person