Job Summary:
We are looking for an enthusiastic and result-oriented Telecaller to handle inbound and outbound calls, assist clients with inquiries, and generate leads for our visa and immigration services. The ideal candidate should have excellent communication skills and the ability to build strong client relationships.
Key Responsibilities:
- Make outbound calls to potential clients and explain company services
- Handle inbound calls and respond to customer inquiries professionally
- Provide accurate information regarding visa and immigration services
- Generate leads and schedule appointments for counseling sessions
- Follow up with clients and maintain regular communication
- Maintain and update client database and call records
- Convert inquiries into successful appointments or sales
- Resolve client concerns and escalate issues when required
- Meet daily and monthly calling targets
Requirements:
- Minimum 12th pass / Graduate preferred
- Good communication and convincing skills
- Basic computer knowledge
- Ability to work in a target-oriented environment
- Positive attitude and professional behavior
- Experience in telecalling, customer service, or sales is preferred
Preferred Skills:
- Strong persuasion and negotiation skills
- Good listening ability
- Fluency in Hindi, Punjabi, and basic English
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Work Location: In person