Require Telecaller- Outbound Process
Qualification- HSC
Experience- Fresher/ Experience
Key Responsibilities
● Handle outbound customer calls
● Provide clear, professional, and empathetic customer support.
● Follow standard operating procedures while resolving customer issues.
● Maintain high-quality service and adhere to defined KPIs.
● Accurately document customer interactions in the system.
Eligibility Criteria
● Average English communication skill.
● Strong listening, problem-solving, and customer handling skills.
● The advisor should have experience of working in a fast-paced environment.
Key Skills Required
● Average to Good English communication
● Customer handling and empathy
● Sales ability
● Ability to work in a high-volume call environment
● Basic computer and CRM handling skills
● Basic Understanding of Quality Parameters.
Preferred Candidate Profile
● Experience in any domestic process
● Ability to manage high call volumes while maintaining service quality.
● Strong adaptability and willingness to work in a dynamic and fast-paced retail support
environment.
Job Type: Full-time
Pay: Up to ₹18,000.00 per month
Work Location: In person
