Role Overview:
A Financial Account Assistant for a hospital is a specialized role responsible for overseeing the financial health of the organization, managing the complex revenue cycle, and ensuring compliance with healthcare regulations. They bridge clinical operations and financial management, ensuring that patient services are properly billed, insurance claims are paid, and hospital expenses are controlled.
Qualifications:
- Education: Bachelor’s degree in Accounting, Finance, or Hospital Administration.
- Certifications: Professional certifications such as Certified Public Accountant (CPA), Certified Management Accountant (CMA), or Certified Healthcare Financial Professional (CHFP) are highly preferred.
- Experience: Proven experience in a financial role, preferably 1-5+ years within the healthcare industry.
Typically requires a degree in Finance or Accounting (e.g., B.Com, M.Com, MBA Finance) with experience in healthcare accounting or a similar, fast-paced environment.
- Technical Skills: Proficiency in financial software (e.g., SAP, Oracle, QuickBooks) and advanced Microsoft Excel skills.
Key Responsibilities:
- Revenue Cycle Management(RCM)
- Insurance & Third Party Administrator(TPA) Management.
- Financial Reporting & Analysis.
- Budgeting & Forecasting.
- Cost Management.
- Compliance & Audit Support.
- Team Leadership.
- Fee Structure management.
- Provide counseling to patients regarding treatment plans, procedures, and hospital protocols.
- Explain financial details such as treatment estimates, billing, insurance coverage, and payment options.
- Assist patients during admission and discharge by ensuring all required documents and steps are completed.
- Address patient queries, concerns, and grievances professionally and provide appropriate solutions.
- Coordinate with doctors, nurses, billing, and other departments for seamless patient service.
- Maintain accurate records of counselling sessions, financial discussions, and patient interactions.
- Ensure patient comfort and satisfaction by offering clear communication and timely assistance.
- Follow hospital policies, ethical guidelines, and maintain confidentiality of patient information.
Key Competencies
- Analytical Thinking: Ability to interpret complex financial data to aid in decision-making.
- Attention to Detail: High accuracy in managing patient records and financial documents.
- Communication: Strong ability to explain complex financial terms to non-financial staff.
- Regulatory Knowledge: Deep understanding of healthcare reimbursement models and insurance billing
Skills & Requirements:
- Strong communication and interpersonal skills
- Ability to handle patient concerns with empathy and clarity
- Basic understanding of hospital processes, billing, and insurance
- Good documentation and coordination abilities
- Bachelor’s degree or relevant qualification preferred
- Experience in healthcare counselling is an added advantage
Job Types: Full-time, Permanent
Pay: ₹340,500.00 - ₹650,500.00 per year
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
